FREQUENTLY ASKED QUESTIONS

  • What are your opening hours?

    We are only open/present by appointment. Click here for current opening hours and to book an appointment.

  • Who is the baby spa for?

    Before visiting the baby spa, it is important that the baby is at least 6 weeks old, has grown beyond its birth weight and the navel has completely dried. If the baby is born premature or dysmature, you can use a weight of at least 3 kilograms plus the conditions mentioned above.

  • When is the baby spa not a good idea?

    If one or more of the contraindications occurs in your baby, we ask you to postpone the session.

  • What do I have to bring along?

    The sessions include the use of:

  • Which payment methods do you accept?

    During the reservation process, we ask you to pay 50% of the reservation value or provide a gift card number.

  • What about hygiene?

    After each session, the baths are cleaned with ecological cleaning agents and refilled with tap water. The water is purified and free from chlorine, soap, salt and chemicals.

  • Is floating safe?

    During the float sessions we use specially designed floating rings that are not inflatable. The float rings are made of durable pearl foam which provides the perfect buoyancy and prevents deflation or leakage.

  • How often do you have to come to get an effect?

    Although most babies visibly enjoy and experience the benefits of the massage and floating from the first time, we are convinced that your baby will benefit more from a regular visit to the baby spa.

  • What is the cancellation policy?

    When you make an appointment (after receiving confirmation by email), your appointment is final and you agree to the general terms and conditions.

  • How can I exchange/return an item?

    If you are not satisfied with your item, you can always return it within 14 days, provided it is still in its original condition - in the packaging, unworn and undamaged.

  • Other questions

    Do you have a question that is not listed here, but that you would like an answer to? Please contact us by clicking here.

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