We are open/available by appointment only. Click here for the current opening hours and to book an appointment.

Before visiting the baby spa, it is important that your baby is at least 6 weeks old, has exceeded their birth weight and that their navel has fully healed. If your baby was born prematurely or small for gestational age, they should weigh at least 3 kilograms, in addition to meeting the conditions above.

The upper age limit of 12 months is for practical reasons: from a certain point onwards, babies become too big for the bath and are more likely to want to play, making it harder for them to relax. We also consider height and weight, with a maximum of 80 cm and 10 kg. 

For practical and safety reasons, baby massage can be booked up to crawling age (approximately 7 months). 

Please note:

Our concept was specially developed for babies in their first year, with a calm and intimate atmosphere tailored to their experience. To preserve this experience, older brothers or sisters may not attend a regular session. This is possible during a private session.

• During regular sessions, a maximum of 2 adults per baby are permitted (minimum age 16). 
• During private sessions, up to 4 people may attend (children allowed).

If one or more contraindications apply to your baby, we ask you to postpone the session.

Consult a doctor if in doubt.

* Raised temperature or fever 

* Flu/RS virus 

* First 48 hours after vaccinations

* Acute infections 

* Heart problems 

* High blood pressure

* Serious vascular disease 

* Infectious diseases 

* Open wound

* Contagious skin irritations 

* Cancer/leukaemia

* Antibiotics

* Anti-inflammatory medication 

* Hip abnormality 

* Recovery period after surgery

* Swollen lymph nodes 

* Internal bleeding 

* Diarrhoea

The sessions include the use of:

* Swim diaper & swim briefs

* BPA-free float ring that meets European safety standards

* 100% natural massage oil

* Towels (washed hypoallergenically)

To ensure your little one does not get cold during the session, the spa is kept warm.

You may find it comfortable to wear lightweight clothing, or a cardigan or sleeves that can easily be rolled up.

It is best to leave your jewellery at home/remove it.

Please bring:

* Clean diaper

* Pacifier

* Comforter (cloth), rattle, teething ring or another familiar object your little one likes

* Extra feed

During the booking process, we ask you to pay a 50% deposit of the booking value or provide a gift card number. 

In addition to cash and debit card payments, we also accept the following payment methods:

- Visa

- Mastercard

- American Express

- UnionPay

- Discover

- Google Pay

- Apple Pay

- Caresse Babyspa gift card*

*Caresse Babyspa cannot be held responsible or liable for the loss, theft, forgery or misuse of the gift card in any form. Please make sure to bring your gift card to your appointment. Without the gift card, we cannot redeem it and the appointment must be paid for using another payment method. 

After every session, the baths are cleaned with ecological cleaning products and refilled with tap water. The water is purified and free from chlorine, soap, salt and chemicals.

All textiles are replaced, and the changing tables and other contact surfaces are thoroughly cleaned as well.

During our float sessions, we use specially designed non-inflatable float rings. The float rings are made of durable bead foam, which provides perfect buoyancy and means they cannot deflate or leak.

The inside of the ring is also finished with skin-friendly, elastic material to protect the baby’s skin, and the neck ring has a double fastening with a child lock.

The float ring is BPA-free and safe according to European standards.

Although most babies visibly enjoy their first visit and experience the benefits of massage and floating straight away, we believe your baby gains even more from visiting the baby spa regularly.

Your little one generally needs around 2 to 3 visits to get used to the new stimuli.

Regular visits also support muscle development, motor skills and digestion, while promoting circulation, breathing and the immune system.

When making an appointment (after receiving the confirmation by email), your appointment is final and you agree to the terms and conditions.

Cancelling/rescheduling

Up to 24 hours before the start:

Free

Between 24 and 12 hours before the start:

You will pay 50% of the reservation value

Less than 12 hours before the start or in the event of a ‘no-show’:

You will pay 100% of the reservation value

Cancellations or rescheduling can be arranged via: info@caressebabyspa.nl

Late arrival

Please make sure you arrive on time for your appointment. You can access the spa 5 minutes before your appointment starts. If you arrive late for your appointment, please call us so that we are aware of this (Tel: 06-30781306).

Please note that this time cannot be made up and, as a result, the full booked session may not be possible. The booked reservation amount will still apply.

If you are not satisfied with your item, you can always return it within 14 days, provided it is still in its original condition – in the packaging, unworn and undamaged.

Register your return via: info@caressebabyspa.nl, stating ‘return’ followed by your invoice number. 

As the customer, you are responsible for the return shipping costs (only from you back to us). Please note: you are responsible for this shipment yourself. Packages bearing only a stamp do not always arrive. We therefore recommend sending your parcel with a track and trace code. Unfortunately, we cannot process returns that have not arrived. 

Of course, it is also possible to return your item to the Babyspa by appointment.  

The full purchase amount will be refunded to your account within 14 days of receipt.

Items can be exchanged by appointment at the baby spa while stocks last. 

Is your order damaged or do you suspect a manufacturing defect? Email info@caressebabyspa.nl as soon as possible after receipt.

General Terms and Conditions apply. 

Do you have a question that isn't listed here but would like an answer? Then contact us by clicking here.